Traditional IT platforms make it nearly impossible to achieve the business and IT flexibility a company needs in today’s business environment. In recent years, standards organizations have made huge strides toward enabling greater flexibility, offering standardized approaches to managing heterogeneous systems, creating levels of interoperability, and promoting reusability.
PSP is a specific and precise, extension of the Automotive Industry’s STAR (Standards for Technology in Automotive Retail) that eliminates the need for one-off coding to address a given business partner’s unique requirements.
PSP enables True Interoperability between trading partners to achieve maximum value realization.
Case Study
c-Systems Software
Gains Competitive Market Advantage with Introduction of PSP Certified DMS (Dealer Management System)
Partners Standard Protocol has gone from years of development and testing to real world dealership use, opening a new era in parts ordering.
Kawasaki Dealerships Now Placing PSP Parts Orders Using c-Systems Software
On July 5, 2006, Camrod Corp, Inc., a Manhattan-based multi-line dealer, performed pricing and availability checks and placed production parts orders with Kawasaki Motors Corp., U.S.A. using c-Systems’ PSP-enabled dealership management software. Dealerships using c-Systems Software will be the first to integrate PSP, the new industry standard that allows them to transact business with suppliers entirely from within their own dealership management systems.
VALUE DRIVERS
Strategic Goals
- Manage for competition and growth.
- Reduce operational risk by reducing the number of proprietary communication interfaces to support and maintain.
- Decrease process costs.
- Continue to develop “value add” functionality to their dealer management system.
- Enhance their customer experience.
Key Challenges
- Implement a common communications protocol to facilitate interoperability between suppliers and their dealership networks.
- Product differentiation in an increasingly competitive and commoditized software market.
- Extremely complex communication interfacing across legacy systems.
- Customers demanding more value from their product and services.
VALUE REALIZATION
Results
- Competitive advantage through interoperable data communication functionality.
- Eventual reduction in development and support costs.
- Incremental revenue from PSP enabled software sales.
- Significantly simplified, synchronized, and tightened communications for dealers.
- More accurate, more secure information and orders from dealers to suppliers.
- Improved customer service.